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 Send us your feedback to become better together

Everyone of our customers expect and deserve transparency, so we make a point of telling you what we’re thinking, what we’re doing, and why we’re doing it. Being in close contact with the people using our products everyday help us to improve. Hence, we foster two-way communication with warmth, wit, and respect. We don’t just welcome your feedback, we actively seek your collaboration in improving our products and company. 

US customer inquiries

For returns, exchanges and all other issues please drop me a note at and I'll get back to you within 24 hours. If more convenient, please text or leave message at 917 679 6103 and I'll be in touch quickly!  

US Contact

Phone: +1 917 679 6103

International customer inquires

Our customer support operates 10:00–16:00 CET on all weekdays except for German public holidays. Feel free to use the form at the end of this page, write an email or call us:

Tel: +49 30 892 048 63
Fax: +49 30 892 048 62 

Retailer and distribution inquires

Ucon Acrobatics is currently distributed in 34 countries through 26 international distributions. In order for us to direct you to the sales representative in your territory, please provide us with the name and location of your store, pictures of your shop and other brands you carry.

Tel: +49 30 892 048 61 



Ucon Acrobatics GmbH
Gabriel-Max-Str. 16
10245 Berlin

Please note: This is no retail store or warehouse, therefore no goods can be bought or returned to this address.

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